Frequently Asked Questions

ArborKnot is a debt purchaser which means that you may have an overdue account that has been transferred to us. If one of our representatives has reached out to you, it is likely that a debt you owe has been assigned to our company.

We are here to assist with any questions you may have about an overdue account that is now in our care.

ArborKnot welcomes you to our services and we want to discuss a way forward that is fair, reasonable, and realistic based on your current financial circumstances.

The assignment of debt is the transferring of debt from one company or individual to another.

If you would like to verify your debt, please contact our customer service team who will assist you further. They will provide you with the necessary information to confirm the validity of the debt and help you better understand the overdue balance on your account.

f you are managing your debt through a third party, we recommend you let your representative know that we have reached out to you notifying you of the assignment of your debt. Our company works with a panel of selected debt collection agencies and we will work with your representative to resolve any unpaid balances.

We understand that your circumstances may have changed over time and you may be having trouble repaying your debt. If you are experiencing financial hardship, we urge you to contact us or our debt collection agency as soon as possible so that we may assist you.

Please get in touch with us or our debt collection agency if you do not recognise this debt, if you believe the amount is incorrect or if you have already previously settled this debt. 

Your privacy is important to us. ArborKnot Privacy Policy provides you with the information on how ArborKnot collect, use and disclose your personal information. You can view it here.

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