We treat your customers as you would
There’s only one way to treat customers: with respect and dignity.
ArborKnot partners with a network of pre-approved asset servicers vetted against our key criteria — namely that they are equipped with sustainable technology aligned with AKCP’s social values and purpose. We don’t litigate, initiate bankruptcy against customers, on-sell portfolios or perpetuate the cycle of debt.
ArborKnot have applied a social white wash to a number of unsecured personal lending products that overtime had become highly punitive for debtors through excessive APRs. This democratisation and repositioning sees us transition the product on acquisition to a more customary personal instalment loan and results in positive outcomes throughout the borrowing ecosystem.
By adopting customer-first principles throughout all stages of engagement we safeguard a creditor’s reputation. In addition, we ensure that data risk is minimized by deploying sophisticated privacy & security protocols across our business practices, in strict adherence with local and state regulations.